Lifts and escalators repairs and maintenance experts in Nairobi, Kenya and East Africa

We provide industry leading elevator maintenance and service plans on all brands

Do you know that elevators (lifts) and escalators, which are very important equipment for vertical transportation of traffic in your building or facilities, just like cars require regular periodic preventive maintenance (PPM)? Indeed, most car companies are also the manufacturers of elevators. We are Lifts and Escalator Repairs Experts in Kenya and just to bring perspective in to this topic, the value your elevator or escalators provide to your facility is dependent on how well they are serviced and maintained. Although servicing and maintenance may sound one and the same thing, as experts with international exposure on old and new lifts and escalators from any brand you ,ay think of, these terms are slightly different. Whereas servicing entails the obvious checks and lubrication, maintenance tackles servicing, scheduling, emergency responses and replacement of service parts. Maintenance is a holistic approach that also details client training on safety, safety warnings, and best practices of handling your elevator with care. Imagine of any elevator or escalator challenge that may arise in your facility, and we at Starcraft Technologies LTD., comes into picture. We provide detailed care and maintenance of your lifts and escalator at international standards you will not find with our competition. For an elevator (Lift) or escalator to be categorized as good, it should have two basic qualities: safety and efficiency in line with EU standards. To achieve this, this is why we are here and we offer services at affordable rates

Elevator Repair, Service & Maintenance Lifts and Escalator Repairs Experts in Nairobi, Kenya and East Africa

When you accept to work with us as your elevator (lift) and escalator maintenance contractor, you will at the very least, enjoy a Long-Term Value Through our Robust Elevator Service Schedule. We start by designing a custom PPM log card that suits your equipment. This starts with initial inspection for Noises, Rough Stops, Door mechanisms (for lifts), Greasing, Cabin Experience (for lifts), condition of gearbox (for some models) and safety chain just to mention the basics. Also, we procure, install, test, inspect, commission and maintain your lifts, whether it is Passenger Lifts, Service lifts (including dumbwaiters) or Cargo Lifts. We also provide same services for escalators. Very important, we train your staff on how to handle these equipment to minimize accidents and breakdowns.

In short, we take tremendous pride in bringing a level of personalized care and attention that has escaped the lift and escalator industry. Just as mentioned earlier on, our contracts are designed to with your maintenance control plan (MCP) in mind. Starcraft Technologies Ltd through our well trained elevator mechanics ensure that your elevators and escalators:

• Keep your passengers safe
• Comply with applicable codes
• Pass required state inspections
• Avoid costly repairs and parts replacements

Why you should consider Starcraft Technologies LTD to be your Lifts and Escalator Repairs Experts in Kenya

1.   Starcraft Technologies LTD boasts a team of Expert Mechanics

At Starcraft Technologies Ltd, we boast a cream of highly skilled lift mechanics with a wealth of experience accrued from in-house training and exposure on elevators and escalators from big names in the industry such as Otis, Kone, Schindler, ThyssenKrupp, Fujitec, Mitsubishi Electric, and many more! With this seasoned team of expert elevator mechanics, we are always game with an extensive inventory and experience to provide repairs, maintenance, inspection and testing services for nearly every elevator brand in operation in Kenya and beyond. We undertake our duty not only with passion but from a technical standpoint. Just as a sneak peek, the team includes mechanical engineers, electrical engineers and highly – skilled all-rounded service technicians that ensure your worries are kept at bay. We handled your lifts and escalators while you focus on your business.

2.   We Perform Thorough Periodic Preventive Maintenance (PPM) on Your Elevators and Escalators

At Starcraft Technologies Ltd, our proactive and preventative elevator maintenance plans help customers save money and minimize downtime by avoiding breakdowns, costly repairs and unplanned replacement of parts. Our elevator maintenance plans are specifically designed to keep systems running consistently by finding, diagnosing and fixing problems before they cause a shutdown. Just to tip elevator owners who are duped by some contractors, “Drive-by maintenance” and brief checks by a technician would not do much to prevent issues. That is why our preventative maintenance plans define specific monthly tasks and include the time necessary for our technicians to carefully complete the work. Our mantra is to do what is necessary to keep your lifts and escalators up and running efficiently and safely.

3.   We Strive To Minimize Emergency Service Calls (Call Backs)

Have you ever had a service provider show up on site for a repair, only to tell you “we’ll be back” with parts or another technician? Our goal is to minimize “be-backs,” or multiple visits to your site to fix the same problem. Minimizing “call backs” decreases costs and elevator downtime for our customers. This, we achieve through deployment of mobile inventory of spare parts in each of our service vans and our highly trained route technicians are equipped to handle quick elevator repairs — ensuring that your elevator is fixed during the first visit so you can keep tenants happy and avoid long-term shutdowns.

Issues can arise between scheduled maintenance visits, but Starcraft Technologies LTD., has you covered. We have an organized team where in the even more hands are needed, we deploy with urgency.

4.   24/7/365 Elevator Repairs & Maintenance

We provide emergency repair service 24/7/365 for residential and commercial elevators. StarCraft Technologies LTD lift and escalator team is structured in such a way that we get your elevators and escalators back up and running as quickly and cost efficiently as possible. We take a consultative approach and walk our customers through each step of the process, from creating a scope of work, applying for permits and scheduling the work around building tenant needs.

5.   Elevator Inspections & Testing in Kenya and East Africa by StarCraft Technologies Ltd

To ensure optimal operation, your elevator system requires regular inspections and testing. Failing to have routine inspections performed by a qualified elevator professional can lead to shutdowns and reliability issues, which can ultimately cause safety concerns. 80 % of our lift mechanics are ERC certified. We also have in-house continuous improvement program that ensures that we remain the top most robust elevator service organization Nairobi, Kenya, Africa and beyond. We perform full, in-depth elevator inspections and then quickly remedy any problems so that your facility stays running smoothly.

6.   We Offer Custom Maintenance Control Plans (MCP) To Our Very Valued Customers

StarCraft Technologies Ltd., Elevator and Escalator department follow maintenance control plans (MCPs), which are standard documents that include manufacturer recommendations for elevator maintenance. Every elevator will have its own MCP, and the documents can change in the event of recalls, overhauls of traction machines, replacements or obsolescence.
Features of our MCP include:

• Recommended intervals for servicing and testing
• Directions for how to maintain the equipment
• Code excerpts for proper maintenance

Most important to note, our MCPs are custom to government -set standards on elevator features and safety

6.   The Starcraft Technologies LTD Elevator & Escalator Service Charter

When you chose Starcraft Technologies Ltd elevator & escalator service contractor, you automatically benefit the below service offerings

• 24/7/365 Customer Support
• Enterprise® Service Management
• Preventative Elevator & Escalator Maintenance
• Elevator & Escalator Maintenance Control Program
• Safety Testing
• Training on Safe procedures to your appointed staff
• Access to elevator service parts or advisory depending on contract specifics
• Free consultation for case of Modernization, Overhaul and In-depth Repair Advisory

IF you have read this knowledge article to this point, it is likely that you are considering working with us. We are Lifts and Escalators repair Experts in Kenya. We handle elevator and escalator job tasks from procurement to maintenance. If you need further details about our services, call us via +254-712-781-632 or +254 700 494 922
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